The O P A L Foundation
Supporting YOU on your Journey of Self Discovery
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The O P A L Foundation
Supporting YOU on your Journey of Self Discovery
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| Sheltered Housing StudiesSpecifically designed to assist those working within the sheltered housing sector or wishing to move into this area of work. Courses cover a wide range of subjects related to this field and aim to broaden knowledge and understanding as well as question attitudes towards special needs and sheltered housing. The Future of Sheltered HousingAddressing the views of potential users and the need to adhere to current trends to ensure that sheltered housing meets the requirements of the older people that it houses. Appropriate for those working in sheltered housing and those responsible for the overall management of sheltered housing provision. User groups such as tenants associations may also find the course of interest.
Course SHS1 Half Day What Role the WardenLooks at the changing role of sheltered housing staff. Participants will consider effective service delivery in light of the community care act and ways of promoting a professional approach to their work.
Course SHS2 Half Day The Future of Sheltered Housing and What Role the WardenBoth of the above courses delivered as a full one-day training package.
Course SHS2a One Day The Warden as a Professional ManagerThis course gives participants the opportunity to look at a variety of skills needed to promote a professional attitude in their work.
Course SHS3 One Day Implementing Change in Sheltered Housing ServiceAddresses the need for constant review to ensure a viable and responsive delivery of services. Participants will develop skills to obtain constructive feedback from users and implement change in their service delivery, promoting a positive response from sheltered housing users.
Course SHS4 Two Day + One Day follow up session (optional) Partnerships through ConsultationWith the advent of Community Care and supporting People it is now vitally important for people who provide support services within housing and those who provide welfare and care services to become active partners in the planning and development of provision. This course looks at methods to promote good working relationships between different agencies and service providers.
Course SHS5 One Day A Positive Approach to Tenant Participation in Sheltered HousingPromotes the benefits of tenant participation. Participants will see how setting up tenant committees in sheltered housing can enhance a positive attitude from service users and assist in helping sheltered housing staff to empower individual tenants to live an independent lifestyle.
Course SHS6 One Day Staff Development in Sheltered HousingAn intensive course covering a wide range of subjects and topics. This course has been
written so that it can be separated into individual modules. These can be taken individually or over a longer period to suit your training needs. This is an extremely cost effective way of updating staff on current issues and developing skills. Course SHS7 Two Weeks Assessing Prospective Tenants of Sheltered HousingDesigned to help those staff responsible for assessing the needs and suitability of sheltered housing applicants. Beneficial to housing officers involved in working with sheltered housing services, wardens and scheme managers.
Course SHS8 One Day Developing a Residents Record System for Tenants of Sheltered Housing
Participants will learn how to set up and maintain an effective yet easy to use recording system to ensure factual information is recorded and easy to find. They will also discover the benefits of a system that is easily adaptable and allows both the organisation and the user to review service delivery to the tenant. Course SHS9 Two Days Effective Report Writing for Sheltered Housing Staf
Will help participants to formulate structured and precise reports and develop their recording skills. It is an ideal course for those new to report writing or for staff who wish to polish up their report writing skills Course SHS10 One Day Developing a Procedure Manual for Sheltered Housing Staf
A training package built around developing a procedure manual for staff working in sheltered housing. It concludes with the formulation of a draft copy of the manual. Course SHS11 Two Weeks Developing a Tenant Handbook for Sheltered HousingAllows participants to develop a format for initiating a comprehensive, yet easy to use handbook, for tenants
living in sheltered housing. It will conclude with the formulation of a draft copy of a handbook for sheltered housing tenants. Course SHS12 One Week Managing Change - A Positive ApproachDesigned to help staff working within the sheltered housing sector in understanding the reasons for
implementing change. Participants will benefit from developing skills to enable them to respond effectively to new working practices and adopting a positive image towards change. Course SHS13 One Day Health & Safety in Sheltered Housing
Assists staff to recognise and understand the implications of Health & Safety at Work and their responsibilities under the Health & Safety act. Participants will develop practical skills in risk assessment and good health & safety practice. Course SHS14 One Day Making Sheltered Housing ‘Best Value’This two-day session will allow participants to consider how they could make ‘Best Value’ an every day
working practice in their own organisation and evaluate the benefits of this. The concept of ‘Best Value’ will be debated and participants will have the opportunity to be involved in practical workshop sessions to help plan strategies for implementing ‘Best Value’. Course SHS15 Two Days Current Legislation and its implications for Sheltered Housing?
This intensive course contains five separate modules, which can be taken in a one week block or as five separate training events (see SHS16a to 18e below). Each module covers a specific area of legislation. This enables participants to consider a wide range of current legislation that has particular relevance to sheltered and supported housing services. The course explores the legal implications for sheltered housing providers and how this impacts on service delivery, along with the role of the scheme manager. Course SHS16 One Week
The Disability Discrimination Act – Does it affect Sheltered Housing?Looks at the legal implications for sheltered housing providers and areas that need particular consideration when planning service provision.
Course SHS16a One Day (Can be taken separately or as part of SHS16) The Human Rights Act – Its impact on Sheltered Housing?Looks at the legal implications for sheltered housing providers and areas that need particular consideration when planning service provision.
Course SHS16b One Day (Can be taken separately or as part of SHS16) The Freedom of Information Act – Users rights to access their recordsLooks at the legal implications for sheltered housing providers and areas that need particular consideration when planning service provision.
Course SHS16c One Day (Can be taken separately or as part of SHS16) The Data Protection Act – Are you complying… Are you sure??Looks at the legal implications for sheltered housing providers and areas that need particular consideration when planning service provision.
Course SHS16d One Day (Can be taken separately or as part of SHS16) Supporting People – Delivering the ContractLooks at the legal implications for sheltered housing providers and areas that need particular consideration when planning service provision.
Course SHS16e One Day (Can be taken separately or as part of SHS16) Reviewing the Service – Questioning our PerceptionsThis event is designed to be equally beneficial for Board Members, Councillors, Staff and Tenant / Leaseholder Representatives. It is an invaluable tool for any organisation that is looking toward, or in the process of, conducting a review of their sheltered housing service. The event is linked to a ‘Mystery Shoppers’ exercise that SHN will conduct prior to the training day (the cost of this will be quoted separately as this will vary according to size of the organisation). The morning will be more of an 'informing' process, enabling participants to gain an overview of what is happening Nationally and give an insight of the views of sheltered housing users. The afternoon will focus on 'putting ideas into practice' or 'The Challenge' part of the day. This will give participants the chance to examine their current perceptions and consider how the group should move forward with their task of reviewing the sheltered housing service to ensure that it
matches user demand and local need. Course SHS17 One DayWhose Home is it anyway!Explores common beliefs and attitudes regarding the rights that tenants/leaseholders have and what they can and can’t do within sheltered housing and tests these against current legislation. Participants will debate the issues surrounding some topical case scenarios taken from actual events where users have successfully challenged service users over such issues as use of master keys, sending users details / information to other
agencies and involuntary monitoring. Course SHS18 One Day Understanding Older Homeless PeopleAlthough older people are a significant segment of the homeless population, they are often overlooked or misunderstood by those providing supported housing. Participants will be invited to explore their own perceptions of ‘homelessness’ and examine the validity of these beliefs. Participants will then consider appropriate ways of supporting older homeless people who subsequently move into sheltered housing.
Course SHS19 One Day Setting Boundaries when living on siteEnables resident staff to develop their skills in defining and implementing clear boundaries so as to establish a separation between their work and personal life. Participants will have the opportunity to create an ‘action plan’ to assist them in the implementation process.
Course SHS20 One Day
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