The O P A L Foundation
Supporting YOU on your Journey of Self Discovery
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The O P A L Foundation
Supporting YOU on your Journey of Self Discovery
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| The O P A L Foundation
Supporting YOU on your Journey of Self Discovery
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‘The Art of Coaching in Business’ is designed to help managers understand how coaching impacts the bottom line of the organisation. Coaching begins by communicating a clear vision, creating trust and making a commitment to the employee. Once you make the commitment you need to establish a comfortable environment of learning that encourages feedback. Finally, teaching your employees to think will essentially enhance their development and improve their performance.
How-To Training Points:
How to Recognise the characteristics, personal attributes and role of great coaching How to create a climate of learning and trust
How to provide developmental feedback
How to see the world through your associates' eyes
How to create actions that improve performance
How to appreciate the most important payoffs in coaching
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Course CoMe1 Two Days
People are often reluctant to confront others with difficult situations or performance problems. However, dealing with tough situations can be an effective way of supporting others and enabling them to achieve. This training session enables participants to share concerns and look at ways of developing positive strategies to overcome there reluctance and concerns. Participants will have the opportunity to hear of the positive experiences trainers (who are themselves experienced life coaches) have had coaching others through difficult problems. Trainers will guide participants through a specific five-step coaching process and illustrate specific points with "What would you do?" dramatic scenarios.
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Course CoMe2a One Day
(Run at regional venues as a three day course or five separate half day sessions. Can be delivered In-House in a range of formats.
The Courage To Coach ‘Complete Guide’ outlines a specific four-step process for coaching that will work in any performance situation. Participants will learn how to reach agreement on the problem, develop an action plan for correcting the problem and follow up with the coachee. They will realise that coaching is the best way to keep others motivated - by reinforcing what people do right and helping them fix what needs to be improved.
This contemporary programme guides participants through the four important steps of coaching by illustrating points with a series of "What Would You Do?" scenarios.
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Course CoMe2b Three Days
This practical and enlightening session is for anyone who influences, directs, teaches or motivates others. It is designed to provide participants with relevant information and skills to enable them to provide effective support to subordinates and co-workers. The skills developed are easily transferable to use in both work and personal life settings, providing participants with an invaluable ‘toolbox’ of skills to dip into. Delivered in a light hearted and non-threatening manner, this session is equally ideal for those new to coaching as well as those wishing to sharpen their skills.
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Course CoMe3 Three Days
Coaching from the Heart brings you concepts and methods that will improve your skills for inspiring others to greatness. During the session, participants will be presented with five coaching principles that they can adopt with an aim of becoming a leading coach to the teams that they support.
In order to help you develop and implement a coaching game plan, these five key principles have been organised into a C.O.A.C.H. acronym:
Conviction-Driven: Never compromise your beliefs
Overlearning: Practice until it's perfect
Audible-Ready: Know when to change
Consistency: Respond predictably to performance
Honesty-Based: Walk your talk
In this programme, trainers (who are themselves experienced life coaches) pass along the principles --so that you can lead and motivate your teams to peak performance!
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Course CoMe4 Four Days
Learn the essentials for coaching those you manage or supervise.
Coaching can have a profound effect on each of your employees’ performance. That's why Succeed by Coaching is essential for anyone who manages or supervises in today's hectic business world. From coaching special employee needs to coaching the most achieving employees in your organisation, you'll learn how to establish mutual trust and straightforward communication. By doing this, you can increase the amount of goals reached, increase the number of problems solved, become noticed for your quality of business, and improve your own managerial performance!
You'll Learn How To:
Identify with the coaching process model
Fairly evaluate your employees
Set up attainable performance goals
Communicate using feedback
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Course CoMe5 Three Days
The ‘Encouraging Manager’ explores what it takes to create an environment where everyone can do their best, without fear. This thought provoking event offers clever workplace scenarios and simple yet powerful training points anyone can relate to. Practical action steps help every participant, from the newly promoted supervisor to the seasoned manager, create a workplace where employees feel empowered, informed, and invaluable. By the programme’s conclusion, participants will understand the far-reaching impact their encouraging actions can have on others. If you desire a workplace of creative, enthusiastic team members who work together well and excel individually, The ‘Encouraging Manager’ is a must to help your managers and supervisors on their way.
Key Learning Points:
Encourage employees to participate fully in problem solving.
Demonstrate respect for employees’ opinions.
Set a tone of honest, open communication.
Keep employees in the loop with regular updates.
Make sure employees know what is expected of them.
Recognise and show appreciation for employees’ initiative.
Maintain a mutually respectful relationship with each employee.
Tell employees that you value their contributions.
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Course CoMe6 Three Days
This programme illustrates the importance of personal recognition and presents examples of the types of rewards we can give ourselves and others to truly motivate positive well being.
Many people assume that money and material reward is the way to motivate and create a feeling of well being. However, this event will demonstrate that appreciation is the ultimate motivator. The programme is filled with real-life examples of helping others believe in themselves, celebrate their uniqueness, and discover their own value.
This inspirational and instructional training programme shows how to master one of the most difficult and valuable skills of all personal recognition.
Learning Points:
Participants will learn why it is important to find time for personal recognition, how appreciation mobilises people to excel, and the benefits of celebrating both individual and group achievements. Participants will learn how to put into practice the seven principles of ‘Encouraging the Heart’ which are:
Set clear standards
Expect the best
Pay attention
Personalise recognition
Tell the story
Celebrate together
Set the example.
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Course CoMe7 Two Days
Cultivate your critiquing skills and make feedback a winning part of your business strategy! No feedback is good feedback. Wrong! In fact, absolutely no feedback is the worst kind of feedback of all. Even harsh feedback helps to measure progress and improvements. And good business depends on it! However balancing critical feedback with the right amount of praise is what most people in the workplace need to work on. Participants will learn how to exercise the four elements (giving feedback, soliciting feedback, receiving feedback and self-evaluation) that make the feedback process useful.
You’ll Learn To:
Offer honest feedback that’s systematic, logical and caring
Correctly point out specific needs for improvement using "I"
Ask the kinds of questions that will result in helpful feedback
Take self-inventory with your "Credibility Checklist"
Adapt the four characteristics that convey credibility to others
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Course CoMe8 One Day
Taking more time to coach creates more time for work! No single person can do every job. So why do so many managers try to take on their entire department’s workload? The lesson of this timely programme is a universal managers need to delegate their projects accordingly. As a result, they’ll discover more time to coach the team.
Identify the need
Plan the coaching Programme
Conduct the coaching
Monitor the results
Identify further needs
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Course CoMe9 One Day
SMART Goals introduces the SMART technique for goal setting. This entertaining and enlightening session will demonstrate to your employees how simple it can be to establish a SMART goal, resulting in increased morale, employee retention and productivity.
Specific
Measurable
Achievable
Realistic
Timed
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Course CoMe10 One Day
Empowerment is the ability to let others assume the responsibilities, risks and rewards associated with making their own decisions. Are your employees empowered? Can they make decisions without having to ask their supervisor? Do you feel comfortable with them representing your company?
For people to grow and thrive they must make decisions that will enhance the ability to live the lifestyle of their choosing, and they must take ownership of both successes and problems. Discover how to make this happen by attending the “Empowering Others” programme.
You’ll learn:
What empowerment really means and how it can help people grow
Which people you can empower and why
The six key factors needed to empower people and motivate them for success
What really motivates people
When and how to provide needed feedback!
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Course CoMe11 Two Days
Who Should Attend:
Managers and supervisory personnel interested in enhancing the work performance of subordinates.
What You Will Learn:
Deal productively with behavioural and performance problems that negatively impact work effectiveness
Use of progressive discipline to correct performance problems
Setting measurable performance standards
Getting employee agreement to improve performance
What the Workshop Covers:
Progressive discipline as a motivating tool for managers and supervisors
Differences between corrective feedback and reinforcing feedback
The role of feedback in the communications process
How to use corrective and reinforcing feedback to correct performance problems
Necessary conditions for effective feedback
Using disciplining and rewards to improve work performance
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Course CoMe12 Two Days
Who Should Attend:
Training Managers/Directors, trainers, human resources staff, line managers, supervisors
What You Will Learn:
Why and when it is important to coach and consult
Coaching and consulting techniques
Setting performance standards for coaching
Good coaching and consulting practices and practices to avoid
Analysing coaching and consulting needs
The role of the manager/supervisor in coaching, consulting subordinates
What the Course Covers:
Using four proven steps to coach
How adults learn
Barriers to learning and how to overcome them
Establishing conditions for effective coaching
How to coach others
How to identify coaching needs
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Course CoMe13 Three Days
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